Registry of Lobbyists
| Subject matters | Details | Categories |
|---|---|---|
|
Consumer Issues, Tourism, Transportation
|
Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement.
|
Regulation
|
|
Small Business, Tourism, Transportation
|
Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.
|
Policies or Program
|
|
International Relations, Tourism
|
Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector
|
Policies or Program
|
|
Consumer Issues, Small Business, Tourism, Transportation
|
Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.
|
Grant, Contribution or Other Financial Benefit
|
|
Federal-Provincial Relations, Internal Trade, Tourism
|
Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.
|
Legislative Proposal, Bill or Resolution
|
|
Tourism, Transportation
|
Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes
|
Regulation
|
|
Consumer Issues, Federal-Provincial Relations, Small Business, Tourism
|
Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories
|
Regulation
|
|
Employment and Training, Taxation and Finance
|
Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans
|
Grant, Contribution or Other Financial Benefit
|
|
Tourism, Transportation
|
Visas and Passport Requirements: Pertaining to the cost of visas to enter various countries and ease of transportation and documentary requirements
|
Policies or Program
|
|
Employment and Training
|
Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility
|
Grant, Contribution or Other Financial Benefit
|
ACTA is Canada's national non-profit, member-based trade association that has served as the voice of the retail travel sector since 1977. ACTA travel agencies and independent travel advisors across Canada, actively advocating with federal and provincial governments, regulatory agencies, and travel suppliers for members' best interests and the consumers who benefit from professional travel services. ACTA positions travel agencies and independent travel advisors as travel experts and promotes the value of the retail travel industry to the traveling public through comprehensive advocacy and professional development. Core activities include leading government relations and advocacy efforts on critical issues such as Canada-US trade relations, regulatory reform, and industry recovery support programs. The association maintains rigorous ethical standards through its Code of Ethics, Code of Best Practices, and Code of Conduct. ACTA works collaboratively with government bodies, sister associations, and international partners, including sitting on joint committees with IATA and partnering with tourism organizations worldwide to strengthen Canada's position in the global travel marketplace.
Suzanne Acton-Gervais, President
End date of the last completed financial year: 2024-12-31
| Government Institution | Funding Received in Last Financial Year | Funding Expected in Current Financial Year |
|---|---|---|
| Employment and Social Development Canada (ESDC) | $5,203.00 | Yes |
Address:
PO Box 12612
Martinway Plaza
Etobicoke, ON M9R 4C7
Canada
Telephone number:
613-231-7223
Ext.
1020