Association of Canadian Travel Agencies / association canadienne des agences de voyages

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Registration: 29 of 33 (2025-07-17 to 2025-09-25)

Details Regarding the Identified Subject Matter

Subject matters	Details	Categories
Consumer Issues, Tourism, Transportation	Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement.	Regulation
Small Business, Tourism, Transportation	Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.	Policies or Program
International Relations, Tourism	Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector	Policies or Program
Consumer Issues, Small Business, Tourism, Transportation	Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.	Grant, Contribution or Other Financial Benefit
Federal-Provincial Relations, Internal Trade, Tourism	Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.	Legislative Proposal, Bill or Resolution
Tourism, Transportation	Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes	Regulation
Consumer Issues, Federal-Provincial Relations, Small Business, Tourism	Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories	Regulation
Employment and Training, Taxation and Finance	Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans	Grant, Contribution or Other Financial Benefit
Tourism, Transportation	Visas and Passport Requirements: Pertaining to the cost of visas to enter various countries and ease of transportation and documentary requirements	Policies or Program
Employment and Training	Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility	Grant, Contribution or Other Financial Benefit